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Privacy Policy

Effective Date: September 1, 2026

Thank you for visiting Clandestine Investigations and Protection LLC. We are committed to protecting your privacy and ensuring the confidentiality of the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in compliance with applicable Texas state and federal privacy laws.

1. Scope: When and to Whom This Policy Applies

The information we collect depends on your relationship with us. This policy covers personal information processed both online and offline regarding:

  • Clients: Individuals or businesses who contract our investigative and protection services.
  • Subjects of Investigation: Individuals on whom we gather information during the lawful execution of our services for a Client.
  • Site Visitors: Individuals accessing our website.

When State Privacy Laws Might Not Apply: Certain privacy rights granted by state laws may not apply to all the data we collect. For example, publicly available information (such as court records), information governed by the Fair Credit Reporting Act (FCRA), and data retained for legal, fraud prevention, or ongoing lawful investigative purposes may be exempt from deletion or access requests.

2. Information We Collect and How We Collect It

We collect personal information through three primary channels:

A. Information You Give Us (Clients and Site Visitors)

  • Account & Contact Information: Name, address, phone number, email address, and date of birth provided through forms, emails, phone calls, or consultations.
  • Case-Related Information: Details required to conduct an investigation, such as target locations, subjects of interest, and case objectives.
  • Financial Information: Billing addresses and payment details required for invoicing.
  • Communications: Records of correspondence when you request support, submit inquiries, or provide feedback.

B. Information We Get From Others (Subjects of Investigation) To provide our investigative services, we lawfully collect information from outside sources, which may include:

  • Publicly Available Information: Data from government agencies, court systems, property records, and law enforcement entities.
  • Data Vendors: Proprietary databases, public records vendors, and open-source intelligence (OSINT).
  • Surveillance & Field Work: Photographic, video, audio, and observational data collected legally during an active investigation.

C. Information We Collect Automatically (Site Visitors)

  • Cookies and Web Analytics: We may use cookies, pixel tags, and similar technologies to collect information such as your IP address, browser type, and interactions with our website to improve functionality and user experience.

3. How We Use Information

We use the collected information for the following business and commercial purposes:

  • Providing Services: To conduct and fulfill contracted private investigation and protection services.
  • Communication: To update clients on case progress, deliver reports, and respond to inquiries.
  • Billing and Administration: To process payments and manage our client relationships.
  • Security and Fraud Prevention: To maintain the security of our operations and prevent fraud or abuse.
  • Legal Compliance: To comply with applicable laws, court orders, or regulations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Share Information

We only disclose personal information outside of Clandestine Investigations and Protection LLC under specific circumstances:

  • To Our Clients: Investigative reports and findings are shared securely and exclusively with the Client who commissioned the investigation.
  • To Service Providers: We may share necessary information with trusted third-party contractors, database vendors, or payment processors who assist our operations. These parties are bound by strict confidentiality agreements.
  • For Legal Reasons: We may disclose information if legally required by a subpoena, court order, or valid request from law enforcement.
  • In Case of Emergencies: We may disclose information to address immediate physical threats to any person’s health or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, case files and data may be transferred subject to existing confidentiality obligations.

5. Data Security

We employ rigorous physical, technological, and administrative safeguards to protect your personal information. These include:

  • Encrypted storage of sensitive digital files and secure physical storage of hard copies.
  • Multi-factor authentication and strict access controls limited to employees or agents actively working on a case.
  • While we take data security extremely seriously, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute perfection against unauthorized access.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, sensitive investigative data and personal information are securely destroyed or permanently de-identified.

7. Your Privacy Rights (Texas Residents)

As a resident of Texas, under the Texas Data Privacy and Security Act (TDPSA), you may have the following rights regarding your personal information, subject to certain legal exemptions (such as active lawful investigations):

  • Access: The right to confirm whether we are processing your personal data and to access that data.
  • Correction: The right to request that we correct inaccuracies in your personal data.
  • Deletion: The right to request the deletion of personal data provided by or obtained about you.
  • Data Portability: The right to obtain a copy of your personal data in a portable, readily usable format.
  • Opt-Out: The right to opt out of the processing of personal data for purposes of targeted advertising or the sale of personal data (Note: We do not sell personal data).

To exercise these rights, please contact us at the details below. We will require verifying your identity before fulfilling a request.

8. Do Not Track (DNT) and Global Privacy Control (GPC)

While standard web browsers may allow you to send a "Do Not Track" signal, the internet industry has not universally adopted a standard for this. However, we honor standard Global Privacy Control (GPC) signals as valid opt-out requests for targeted web advertising where applicable by state law.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors unless it is lawfully required as part of a contracted investigation (e.g., child custody investigations). If we become aware that we have inadvertently collected website data from a child under 18, we will delete it promptly.

10. Third-Party Links

Our website may feature links to external, third-party websites. Clandestine Investigations and Protection LLC is not responsible for the privacy practices, content, or security of these unaffiliated sites.

11. Changes to This Privacy Policy

We reserve the right to update this policy at any time to reflect operational or legal changes. Any modifications will be posted on this page with an updated "Effective Date."

12. Contact Information

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Clandestine Investigations and Protection LLC

1410 Vineyard Drive, Allen, TX 75002

Phone: (469) 908-7233

Email: privacy@cipprotect.com